Return & Exchange Policy

Style Clips — No Return / No Refund

All Style Clips / Clip-On Accessories are non-returnable and non-refundable.

Since these are delicate and hygiene-related accessories, we only accept requests in case of damaged or defective items received.

  • Any damage must be reported within 48 hours of delivery
  • Clear photos or videos are required for verification

Heels – Exchange Only

We do not offer returns on heels.

However, we do provide exchange in the following cases:

  • Size exchange (subject to availability)
  • Damaged or defective products


Exchange Eligibility:

  • Exchange request must be raised within 3 days of receiving your order
  • Heels must be unused, unworn, clean, and in original packaging with all tags intact

🔔 Important:
Please check our Size Chart carefully before placing your order.

As we only offer exchanges (no refunds), choosing the correct size helps avoid delays.

Not Eligible for Return / Exchange

The following items are not eligible for return or exchange:

  • Used or worn items
  • Items without original packaging or tags
  • Products purchased during sale / end-of-season / discounted offers
  • Style Clips / clip-on accessories (except if damaged on arrival)
  • Products returned without prior approval
  • Items damaged due to improper handling or misuse

How to Request an Exchange

To raise an exchange request, you can reach us through any of the following:


Please share the following details:

  • Order details
  • Your query or issue clearly mentioned
  • Clear photos / video of the product

Processing Time

  • Once approved and discussed with our team, exchanges are processed within 5–7 working days
  • An additional pickup / replacement shipping fee will be charged, depending on your location and pickup pin code

Damaged or Defective Products

If your product arrives damaged or defective, please inform us within 48 hours of delivery with clear photos or videos.

After verification, we’ll arrange a replacement as per policy.